INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! We understand the importance of accurate product representation. The images on our website are professionally taken to showcase the true likeness of the products we offer. While we strive to ensure that the colors and details are as close as possible to the actual items, please note that slight variations may occur due to factors such as screen resolution and lighting. Rest assured, our commitment is to deliver high-quality products that closely match the visual representations on our site. If you ever have concerns about a specific product, feel free to reach out to our customer support team for more information. Your satisfaction is our priority.

Where can I view my sales receipt?

Login to Your Account: Log in to the account you used to make the purchase. If you don't have an account, check your email for the order confirmation, as it may contain a link to your receipt.

How can I return an item?

Log in, navigate to your order history, select the item, follow the prompts to generate a return label, pack securely, and drop off at the designated location.

If you encounter any challenges or have questions during the return process, don't hesitate to reach out to our customer support team. We're here to assist you throughout the return and refund process.

Will you restock items indicated as “out of stock?”

We are continually working to restock popular items; stay tuned for updates or contact our support for specific inquiries.

Where can I ship my order?

We offer worldwide shipping . During checkout, you can select your preferred shipping address, including home, work, or another location of your choice. Ensure accurate details for smooth delivery.

User Inquiries

CONTACT US FOR ANY QUESTIONS

    OUR STORES

    VISIT OUR NEW
    STORE IN NEW YORK

    294 Bay Meadows Ave.
    Bay Shore, NY 11706